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Privacy Policy

Effective Date: September 1, 2025

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JaxonLabs (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR), UK GDPR, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and California Consumer Privacy Act (CCPA), as amended by CPRA – U.S.

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1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, company name, and other details you provide when contacting us, subscribing to our newsletter, or engaging our services.

  • Business Information: Project materials, documents, and communications shared with us during consulting engagements.

  • Technical and Usage Data: IP address, browser type, device information, cookies, analytics data, and browsing behavior on our site.

 

2. Lawful Basis for Processing (GDPR)

We process personal data only when a lawful basis applies, including:

  • Consent – When you sign up for newsletters or marketing communications.

  • Contractual Necessity – To deliver consulting services you request.

  • Legal Obligation – To comply with applicable laws and regulations.

  • Legitimate Interests – To improve services, maintain security, and analyze website usage.

 

3. How We Use Your Information

Your data may be used to:

  • Provide and improve our consulting and advisory services.

  • Respond to inquiries and maintain communications.

  • Send newsletters and marketing (with explicit consent).

  • Analyze website performance and optimize the user experience.

  • Meet regulatory and compliance obligations.

 

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies. Cookies help us analyze traffic and improve site performance. You can manage or disable cookies through your browser settings, but some features may not work correctly.

 

5. Sharing of Information

We do not sell or rent personal data. We may share information with:

  • Service Providers (such as analytics, hosting, or email platforms) bound by confidentiality obligations.

  • Legal Authorities if required to comply with applicable laws or enforce our agreements.

All third-party providers are vetted for GDPR and PIPEDA compliance where applicable.

 

6. International Data Transfers

If you are located outside Canada, your data may be transferred to and processed in Canada or other jurisdictions. We ensure appropriate safeguards (such as Standard Contractual Clauses for EU/UK users) are in place when transferring data internationally.

 

7. Data Security

We use industry-standard technical and organizational measures to protect your data against loss, theft, unauthorized access, and misuse. However, no method of transmission or storage is completely secure.

 

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When no longer needed, data will be securely deleted or anonymized.

 

9. Your Rights

 

Under GDPR (EU/UK):

  • Access, correction, or deletion of your data.

  • Restrict or object to processing.

  • Data portability (receive a copy in a structured, machine-readable format).

  • Withdraw consent at any time (without affecting prior lawful processing).

  • Lodge a complaint with a supervisory authority.

 

Under PIPEDA (Canada):

  • Access to your personal information.

  • Challenge accuracy and request corrections.

  • Withdraw consent to collection, use, or disclosure (subject to legal/contractual limits).

To exercise your rights, please contact us at management@jaxonlabs.com. We will respond in accordance with applicable law.

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CCPA/CPRA (California, USA)

California residents have the right to:

  • Know what personal data we collect and how it’s used.

  • Request deletion of personal data (with some exceptions).

  • Opt out of the “sale” or “sharing” of personal information (we do not sell data).

  • Request correction of inaccurate data.

  • Limit use and disclosure of sensitive personal information.

  • Exercise these rights free from discrimination.

 

10. Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect information from children.

 

11. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted here with a revised Effective Date.

 

12. Contact Us

If you have questions or requests regarding your personal data, please contact us:

 

JAXONLABS

3824 56 AVE NW

Edmonton, AB

T6B 3R8

EMAIL: management@jaxonlabs.com
PHONE: 7807105502
 

For EU/UK residents: You may also contact your local Data Protection Authority.
For Canadian residents: You may also contact the Office of the Privacy Commissioner of Canada (OPC) at https://www.priv.gc.ca.

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